Michael Connolly

Senior IT Analyst • Jamf & Intune Administrator

mike@connollylabs.com · South Easton, MA

Versatile IT professional with a strong foundation in user support, endpoint management, and cybersecurity. Currently the Senior IT Analyst & Jamf Admin for a 300-employee organization; proven ability to adapt, lead, and thrive in fast-paced environments.

Work Experience

Evolv Technology Senior IT Analyst

Dec 2023 – Present

Administer Jamf Pro, deliver cross-platform support, manage IT assets, and drive process improvements for a 300+-person org.

edX Help Desk Analyst

May 2022 – Dec 2023

Provided global IT support; worked across JIRA, Jamf, Intune, Google Workspace, and Office 365; enabled smooth onboarding experiences.

Tarbell’s Assistant Director of Service & Wine

Jun 2019 – May 2021

Led service teams and retail security operations across three outlets. Developed COVID-era business-continuity and risk plans.

Education & Certificates

Caltech — Certificate of Cybersecurity
Franklin Pierce University — Philosophy (Study abroad: Vienna 2005)
Jamf Certified Expert – Jamf Pro (issued Mar 2025, valid thru Mar 2028)

Skills

Jamf
Intune
Microsoft 365
Google Workspace
Active Directory
Zoom
Slack
Salesforce
JIRA